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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
- With the detachable auxiliary main line, you can adjust the height of the main line to suit your body type.
- Using the High-density foam, It has excellent resilience and absorbs shock well, helping to prevent strain on the body.
- Ergonomic design maintains correct posture even when driving for long periods of time.
- The highly breathable fabric is used so you can feel comfortable while driving.
- Use by placing it on the neck and shoulder of car seats, office chairs etc.
- Do not place heavy object on memory foam for long time.
- Do not use memory foam without a cover.
- If it used with heating product for long time, the product may become deformed.
- Fire may occur if exposed to high temperatured such as flames or heating appliances.
- Do not wash the memory foam.
- Incase of contamination, please wipe with the soft cloth.
Return and Exchange Policy
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at customerservice@blade.ph and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Blade may charge administrative and handling charges depending on the circumstances of the return.
Item Warranty
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Hotline at (+632) 927-7777 or email us at customerservice@blade.ph for proper instruction.