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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
- Meet Echo Dot - Our most popular smart speaker with a fabric design. It is our most compact smart speaker that fits perfectly into small spaces.
- Improved speaker quality - Better speaker quality than Echo Dot Gen 2 for richer and louder sound. Pair with a second Echo Dot for stereo sound.
- Voice control your music - Stream songs from Amazon Music, Apple Music, Spotify, Sirius XM, and others.
Ready to help - Ask Alexa to play music, answer questions, read the news, check the weather, set alarms, control compatible smart home devices, and more. - Voice control your smart home - Turn on lights, adjust thermostats, lock doors, and more with compatible connected devices. Create routines to start and end your day.
- Connect with others - Call almost anyone hands-free. Instantly drop in on other rooms in your home or make an announcement to every room with a compatible Echo device.
- Alexa has skills - With tens of thousands of skills and counting, Alexa is always getting smarter and adding new skills like tracking fitness, playing games, and more.
- Designed to protect your privacy on Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic off button.
Return and Exchange Policy
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at customerservice@blade.ph and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Blade may charge administrative and handling charges depending on the circumstances of the return.
Item Warranty
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Hotline at (+632) 927-7777 or email us at customerservice@blade.ph for proper instruction.