Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
Whatever hitch receiver size your car is equipped with, 1.25″ or 2″, the MOOSE H3 will fit. The adapter is included.
The special Buzz wrench is included for the installation of the product on the tow ball.
Instead of the classic hitch pin, we supply a special bolt that will prevent the wobble of the rack. An special lock can be purchased separately to lock the product to the car.
BIKE FRAME SUPPORTS
The bike frame holders have soft rubber type straps to secure bikes.
They are quick and easy to use. They have been 100% tested in our production line.
You can safely tilt down the carrier far enough for gate access even with bikes on.
The tilting is released using a knob.
The product is supplied with an additional safety strap that allows to secure the bike.
The bike holder arms can be folded for storage, or when the vehicle is parked up.
Return and Exchange Policy
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at email@example.com and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Blade may charge administrative and handling charges depending on the circumstances of the return.
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Hotline at (+632) 927-7777 or email us at firstname.lastname@example.org for proper instruction.