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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
- Cradle input voltage / electric current: 5V/1 .2A
- Cradle size: 27W x 35H x 44D(mm)
- Cradle weight: 30 g
- It is direct charge cradle white, IQ-11 for exclusive use of the IQOS holder of Kashimura.
- It is the stand for the charge of the vertical standing type that can charge IQOS holder directly.
- It is the stands type that embeds a magnet, and can desorb with one hand easily.
- A charge time is approximately three minutes. microUSB cable for the charge includes it.
- It is the simple wearing that I only put with attached double-stick tape.
Return and Exchange Policy
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at email@example.com and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. Blade may charge administrative and handling charges depending on the circumstances of the return.
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Hotline at (+632) 927-7777 or email us at firstname.lastname@example.org for proper instruction.